Privacy policy

Data Collection

At BüroWerk, we collect personal data to provide and improve our services. This may include:

  • Contact Information: Name, email address, phone number, and shipping/billing address when you place an order or create an account.
  • Payment Details: Credit card or other payment information processed securely via our payment partners.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and purchase history.
  • Cookies & Tracking: We use cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookie preferences in your browser settings.

Purpose of Data Processing

Your data is used for the following purposes:

  • Processing orders and delivering products.
  • Providing customer support and responding to inquiries.
  • Improving our website, products, and services through analytics.
  • Sending promotional offers (only with your explicit consent under GDPR/CCPA).
  • Complying with legal obligations and preventing fraud.

Data Sharing & Third Parties

We may share your data with trusted third parties only when necessary:

  • Service Providers: Shipping carriers, payment processors, and IT support to fulfill orders.
  • Legal Compliance: If required by law or to protect our rights and safety.
  • Business Transfers: In case of mergers or acquisitions, with confidentiality safeguards.

We never sell your personal data to third-party advertisers.

Data Security & Retention

We implement industry-standard measures to protect your data:

  • Encryption (SSL/TLS) for data transmission.
  • Secure servers with restricted access.
  • Regular security audits.

Data is retained only as long as necessary for the purposes stated or to meet legal requirements.

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw consent (where applicable).
  • Request data portability.
  • Lodge complaints with a supervisory authority.

To exercise these rights, contact us via the email provided in the "Contact Us" section.

International Data Transfers

As a global business, data may be transferred outside your country of residence. We ensure such transfers comply with applicable laws using Standard Contractual Clauses (SCCs) or other approved mechanisms.

Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

Contact Information

For privacy-related questions or requests, please email [email protected].